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Software testers should be technical AND business oriented

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Ok, the percentages are more of a gut feeling, but can be close to accurate... less then 50% of all software testers (global) have no idea how to program and from experience (that includes numerous companies as well as discussions with colleagues and friends in other companies).  It seems a bit odd since the testers do test the software and therefore should know how the damn thing was build. Or do they? One can also argue that a tester does not have to have any affinity with programming, coding and other development terms, but that he has to test whether the delivered software does what the customer asked for. And in a way these people are completely correct. Testers do have to show the customer that the software works according to the requirements set up or at least approved by the customer. Then why should a tester know more about programming and be less business oriented? My personal opinion would be that when you know what you are testing, you know where to put your testing e...

People who switch from process based to non-process based organizations

Ok, first off, as per the title, non-process based organizations mean companies, concerns etc that do not FOLLOW completely/partially a specific lifecycle for something. They also include such establishments that " advertise " that they have a so & so certification and/or they have such & such SOPs but when it comes down to the hard reality of it, they choose to ignore them. Definition done. Now, there are major establishments that actually do what they are supposed to do in terms of following a software development lifecycle as well as adapting their own operating procedures to best suit their work and make continuous improvements to cater existing issues as well as future prospects.  In my geographical location (country wise), these are normally big companies which have been running since way before I was born and some which sprouted up recently. Some have tons of employees, some have enough to form a football team, some don't even have that but what the...